Reviews for Above & Beyond
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Above & Beyond Heating and Air Conditioning
10765 North Laurel Plaza Road Suite B, Laurel
4.9 235 reviews
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Travis Nichols ★★★★★ a month ago
We have a maintenance agreement with Above and Beyond and have been extremely happy with their services and the employees.
We recently lost A/C and contacted them right away. They scheduled us out in a timely manner and sent the technician … More out. The technician diagnosed the issue with the outside unit, repaired it, and we where back up and running. They really do go “Above and Beyond”!!
Excellent staff and quality services. This is what it’s all about! A+++ -
Donna Haney ★★★★★ a year ago
Sean came to my home and explained exactly what I would need with buying a new heat pump system. He explained exactly what would be done, approx how long the process would take and gave me different prices of different units.
Megan (and … More Heather) kept me informed of schedules and also Megan took care of the warranty info and mailed me the appropriate paperwork so I didn’t have to deal with anything and let her handle it. Which was nice.
Caleb, Jacob and Joseph all worked together to remove all the old equipment and install the new heat pump, air handler and thermostat. All three were very professional and friendly and answered any of my questions and made me feel important and not in their way as I observed what they were doing from time to time.
It’s been under two weeks since everything was installed and boy is there a difference. The heat is more cozy even though the thermostat is lower and we don’t need to supplement with the electric baseboard heat. I don’t hear the heat pump during the night even though it is very close to my bedroom window.
At first I wasn’t sure with the Trane due to the higher cost if I should go with that but you basically get what you pay for. Our other system was a lower grade system and was always having issues until it finally died. I can’t be more pleased with the purchase and it has a great warranty. I am also going to purchase the maintenance plan to maintain this system.
This company so far has been great and I am well pleased with our purchase. -
james ashby ★★★★★ 2 weeks ago
Installed new hvac system from start to finish was very impressed with the quality of work and the employees respect towards clients and taking time to explain everything every step of the way. Definitely the best hvac company in Sussex … More county. -
Lettie Perry ★★★★★ 3 weeks ago
When I am asked to recommend someone to do HVAC work, this is who I go to. Dependable, reliable, honest with Christian values. I highly recommend them and as a realtor I am constantly in contact with people who need this type of work. -
Jackie Siegfried ★★★★★ 2 months ago
I'm very pleased with my new heat pump installation. All went on schedule, and the comfortable a/c is a pleasure. Look forward to seeing how the heating system works post summer weather. Thank you all team. JS -
mdaviscmichael ★★★★★ 3 months ago
We have been with Above and Beyond since we built our home. They have been like a family and in our eyes that’s way Above and Beyond in todays world. Values, honesty, integrity, reliability, and relationships. Thank you. -
Ron Smith ★★★★★ 4 weeks ago
The best HVAC company in sussex county hands down. From top notch customer service all the way to their great installers, there's no one else that comes close. -
Kevin Ammer ★★★★☆ 5 months ago
Saw a cool gentleman w looked like his son in Burger King. They had really cool looking shirts on. W your logo on it. I ended up asking them about their service?? So polite even though I bothered them while eating. Told me about how … More much. Sounded reasonable. He did ( I think the dad) reiterate not too wait preventative care is a ton cheaper than fix it. Cause it’s broke. A regular maintained system will last allot longer than a neglected one. Again really polite. Courteous team. -
Jeff Smith ★★★★★ 6 months ago
We have had this company out a couple of times, they are very prompt and courteous. Very respectful of your property and affordable . Rob is top notch. The owners are very honest and a pleasure to deal with. I would recommend this company … More for any need you have -
keith jerman ★★★★★ 6 months ago
GL and Lauren at Above and Beyond always go “beyond” when it comes down to the services they offer! Whether it’s something simple as a question or even setting up an appointment, these guys are at the top of their game I would highly recommend … More them todo all your HVAC needs! -
Naba Barkakati ★★★★★ 8 months ago
They were responsive and very good when we needed our heat pump's electric heater (auxiliary heat) checked because it kept tripping the breaker. The technician tightened some electrical connections and the system worked fine after … More that. -
Karen D ★★★★★ 11 months ago
They just installed a new Hybrid heat pump system for us. Sean came out to our house to meet with us. He was patient and really listened as we discussed our needs. Very professional and easy to work with. I would definitely refer others … More to them. We’re so happy!
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